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Data Protection Notice

Last updated: July 4, 2024

We take the protection of your personal data very seriously; accordingly, the BNP Paribas Group has adopted strong principles in its Personal Data Protection Charter available at https://group.bnpparibas/uploads/file/bnpparibas_personal_data_privacy_charter.pdf.

ATELIER SERVICES SAS ("We", “L’Atelier BNP Paribas”), are responsible, as a controller, for collecting and processing your personal data, in relation to our activities. The purpose of this Data Protection Notice is to let you know which personal data we collect about you, the reasons why we use and share such data, how long we keep it, what your rights are and how you can exercise them.

Further information may be provided where necessary when you apply for a specific product or service.


This Privacy Notice applies to you if you are ("You"):

  • a person interested in our products, services or contents (newsletters…), when you subscribe by providing us your personal data, on our website and web application,
  • a person who interacts directly or indirectly with us (e.g. through our social networks),
  • a journalist in contact with our press team,
  • one of our customers or a client, when you log in to or inquire about https://app.atelier.net by providing us your personal data

When you provide us with personal data related to other people, please make sure that you inform them about the disclosure of their personal data and invite them to read this Privacy Notice. We will ensure that we will do the same whenever possible (e.g., when we have the person's contact details).


You have rights that allow you to exercise real control over your personal data and how we process them.

If you wish to exercise the rights listed below, please submit a request by mailing a letter to the following address or on our website, with a scan/copy of your identity card where required:

L’Atelier BNP Paribas – Right Management
Address : 3 rue Rossini
75009 Paris

If you have any questions relating to our use of your personal data under this Privacy Notice, please contact our Data Protection Officer at the following address: support@mail.atelier.net.

2.1.  You can request access to your personal data

If you wish to have access to your personal data, we will provide you with a copy of the personal data you requested, as well as information relating to their processing.

Your right of access may be limited in the cases foreseen by laws and regulations. This is the case with the regulation relating to anti-money laundering and countering the financing of terrorism, which prohibits us from giving you direct access to your personal data processed for this purpose. In this case, you must exercise your right of access with the Commission Nationale de l'Informatique et de Libertés (CNIL) in France, which will request the data from us.

2.2. You can ask for the correction of your personal data

Where you consider that your personal data are inaccurate or incomplete, you can request that such personal data be modified or completed accordingly. In some cases, supporting documentation may be required.

2.3. You can request the deletion of your personal data

If you wish, you may request the deletion of your personal data, to the extent permitted by law.

You can object to the processing of your personal data based on legitimate interests.

If you do not agree with a processing activity based on a legitimate interest, you can object to it, on grounds relating to your particular situation, by informing us precisely of the processing activity involved and the reasons for the objection. We will cease processing your personal data unless there are compelling legitimate grounds for doing so or it is necessary for the establishment, exercise or defence of legal claims.

2.4. You can object to the processing of your personal data for commercial prospecting purposes

You have the right to object at any time to the processing of your personal data for commercial prospecting purposes, including profiling, insofar as it is linked to such prospecting.

2.5. You can suspend the use of your personal data

If you question the accuracy of the personal data we use or object to the processing of your personal data, we will verify or review your request. You may request that we suspend the use of your personal data while we review your request.

2.6. You have rights against an automated decision

As a matter of principle, you have the right not to be subject to a decision based solely on automated processing based on profiling or otherwise that has a legal effect or significantly affects you. However, we may automate such a decision if it is necessary for the entering into or performance of a contract with us, authorised by regulation or if you have given your consent.

In any event, you have the right to challenge the decision, express your views and request the intervention of a competent person to review the decision.

2.7. You can withdraw your consent

If you have given your consent to the processing of your personal data, you can withdraw this consent at any time.

2.8. You can request the portability of part of your personal data

You may request a copy of the personal data that you have provided to us in a structured, commonly used and machine-readable format. Where technically feasible, you may request that we transmit this copy to a third party.

2.9. How to file a complaint with the Commission Nationale de l'Informatique et de Libertés

In addition to the rights mentioned above, you may lodge a complaint with the competent supervisory authority, which is usually the one in your place of residence, or the CNIL (Commission Nationale de l'Informatique et de Libertés) in France.


In this section we describe how and why we use your personal data and draw your attention to some data processing we consider could be more impactful for you and, in some cases, may require your consent. 

a. To fulfil our legitimate interest

We use your personal data, for:

  • the purpose of sending newsletters or company news by email,
  • scheduling a demo of our service offering(s) using the form on our website,
  • improving the quality of our products and services, or improving your experience on our website or application,
  • personalisation of our offering,
  • responding to your inquiries

In any case, our legitimate interest remains proportionate and we verify according to a balancing test that your interests or fundamental rights are preserved. Should you wish to obtain more information about such balancing test, please contact us using the contact details provided in section 2.


We collect and use your personal data, meaning any information that identifies or allows to identify you, to the extent necessary in the framework of our activities. We collect various types of personal data about you, including:

  • identification information (e.g. name);
  • contact information private or professional (e.g. e-mail address);
  • data from your interactions with us, our internet website or web application, our social media pages, (connection and tracking data such as cookies, connection to online services, IP address) meeting, call, chat, email, interview, phone conversation;
  • information about your device (IP address, technical specifications and uniquely identifying data)

We never ask for any other sensitive personal data such as data related to your racial or ethnic origins, political opinions, religious or philosophical beliefs, trade union membership, genetic data or data concerning your sex life or sexual orientation, unless it is required through a legal obligation.


a. Sharing of information

In order to fulfil the aforementioned purposes, we only disclose your personal data to:

  • Service providers or BNP Paribas Group entities which perform services on our behalf.

b. Sharing aggregated or anonymised information

We may share aggregated or anonymised information within and outside the BNP Paribas Group with partners such as research groups, universities or advertisers. You won’t be able to be identified from this information.

Your data may be aggregated into anonymised statistics that may be offered to professional clients to assist them in developing their business. In this case your personal data will never be disclosed and those receiving these anonymised statistics will be unable to identify you.


In case of international transfers originating from the European Economic Area (EEA) to a non-EEA country, the transfer of your personal data may take place. Where the European Commission has recognised a non-EEA country as providing an adequate level of data protection, your personal data may be transferred on this basis.

For transfers to non-EEA countries where the level of protection has not been recognised as adequate by the European Commission, we will either rely on a derogation applicable to the specific situation (e.g. if the transfer is necessary to perform our contract with you such as when making an international payment) or implement one of the following safeguards to ensure the protection of your personal data:

  • Standard contractual clauses approved by the European Commission.
  • Binding corporate rules.

To obtain a copy of these safeguards or details on where they are available, you can send a written request as set out in Section 2.


We will retain your personal data over the period required to comply with applicable laws and regulations or another period with regard to our operational requirements, such as proper account maintenance, facilitating client relationship management, and responding to legal claims or regulatory requests.

In any case, your personal data is kept for the duration needed to pursue the purposes of the processing


In a world where technologies are constantly evolving, we regularly review this Privacy Notice and update it as required.

We invite you to review the latest version of this document online, and we will inform you of any significant amendments through our website or through our standard communication channels.

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